Returns & Exchanges

At Starforge Systems, we stand behind the craftsmanship of our high-performance PCs and components. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our technical support team through our help portal with your order number and a brief explanation for the return.

• 2.
  Technical Assessment

  Our engineers will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if eligible.

• 3.
  Secure Packaging

  Carefully pack your system in its original double-walled internal packaging and external box to ensure the hardware remains protected during transit.

• 4.
  Inspection and Refund

  Once received at our facility, our technicians will inspect the hardware for integrity, after which your refund or replacement will be processed within 5-7 business days.